Shipping Policy
Shipping & Delivery
At CHIESMA, luxury is worth the wait. To ensure the highest quality of our 100% Virgin Human Hair, every unit undergoes a meticulous 7-step quality inspection at our international artisan studio before it is cleared for shipment.
1. Processing Time
- Standard Orders: Please allow 1-3 business days for quality control and customized packaging.
- Expedited Orders: These orders are prioritized for Next-Day Dispatch to ensure the fastest delivery possible.
2. Shipping Options & Delivery Estimates
We offer two shipping tiers to the United States:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10 - 15 Business Days | FREE |
| Expedited VIP Shipping | 3 - 7 Business Days | $30.00 |
*Note: Delivery times are estimates and may vary due to local customs processing or seasonal demand.
3. Order Tracking
As soon as your luxury unit is dispatched, we will send a Tracking Number directly to your registered email. You can monitor your package's journey from our global studio to your doorstep in real-time.
4. International Fulfillment
To provide you with the freshest, highest-quality hair lace, we ship directly from our global fulfillment centers. Please be aware that:
- Shipping originates from our international locations to maintain direct-to-consumer quality and pricing.
- Any local import duties or customs fees incurred are the responsibility of the customer.
5. Still have questions?
Our hair experts are here to help.
- Email: info@chiesma.com
- Live Chat: Click the chat bubble on the bottom right of our site for immediate assistance.